ICT and Technology Framework

Lot 10: Telephony

This lot is for customers looking to to procure telephony systems, headsets, onsite controllers, software, accessories, cloud telephony provision, and all associated services.

Also includes the migration from copper services and lines.

There are template documents, processes, and guidelines for all lots and scenarios to make it easy for you to use our framework, saving you time and money. We’re also there to offer help and guidance if you have any procurement or technical questions.

All our contracts have been drafted by public sector procurement specialists specifically for this framework.


Further Competition Timescales

A further competition for Lot 10 would typically take between 4 – 6 months, depending on the size of your organisation and the complexity of your requirements.

Requirements gathering phase: Gathering requirements for bid documentation 1 – 3 weeks

Bid document creation: Drafting and approving further competition tender pack 1 – 3 weeks

ITT phase: Bidders respond to tender 1 – 3 weeks

Evaluation phase: Customer evaluates bid submissions 1 – 3 weeks

Stand-still period: Legally required 10-day pause before contract signing 10 calendar days

Contract signing: Signing the contract with the preferred bidder 1 – 3 weeks

There are templates for each lot and every scenario to make it easy for you to use our framework.

Our comprehensive templates and processes ensure that ITT (Invitation to Tender) documents can be completed with ease and to a consistent standard saving the customer and the supplier time and money.

For more information or to have the templates emailed to you, please complete the Framework Access Agreement and email to [email protected] or